1. Introduction
Makini Datalabs Ltd ("Makini", "we", "us") is a data company. We take privacy seriously because data is the foundation of everything we do. This Privacy Policy explains how we collect, use, store, and protect information when you use our websites, products, and services.
2. Information We Collect
We collect information in the following ways:
Information you provide directly
Name, email address, company name, and any message content you submit via our contact forms or when engaging with our products.
Information collected automatically
IP address, browser type, pages visited, time spent on pages, and referring URLs — collected via standard web analytics tools.
Product data (for Rekodipesa and other products)
Financial transaction data, usage patterns, and analytics data processed as part of the service you or your organisation has contracted with us.
3. How We Use Your Information
- checkTo respond to your enquiries and provide customer support
- checkTo deliver, operate, and improve our products and services
- checkTo send important service-related communications
- checkTo comply with legal obligations and regulatory requirements
- checkTo detect and prevent fraud or misuse of our systems
- checkTo generate anonymised, aggregated analytics that inform our product development
4. Data Sharing
We do not sell your personal data. We may share data with:
- chevron_rightTrusted service providers who help us operate our infrastructure (under strict confidentiality agreements)
- chevron_rightRegulatory or law enforcement authorities when required by law
- chevron_rightBusiness partners with your explicit consent
5. Data Retention
We retain personal data only as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. When data is no longer needed, we securely delete or anonymise it.
6. Data Security
We implement industry-standard security measures including encryption at rest and in transit, access controls, audit logging, and regular security reviews. However, no system is completely immune to risk — we encourage you to use strong, unique passwords when accessing our services.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- checkAccess the personal data we hold about you
- checkRequest correction of inaccurate data
- checkRequest deletion of your personal data
- checkObject to or restrict certain processing activities
- checkRequest a portable copy of your data
To exercise any of these rights, contact us at hello@makinidatalabs.com.
8. Cookies
Our websites use essential cookies to function correctly, and optional analytics cookies to understand how visitors use the site. You can control cookie preferences through your browser settings. We do not use advertising or tracking cookies.
9. Third-Party Links
Our websites and products may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies independently.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting a notice on our website. The "last updated" date at the top of this page reflects the most recent revision.
11. Contact
For privacy-related questions or requests: