Legal

Terms of Service

Last updated: March 2026

1. Acceptance of Terms

By accessing or using any service, platform, or product operated by Makini Datalabs Ltd ("Makini", "we", "us"), you agree to be bound by these Terms of Service. If you do not agree, you may not use our services.

2. Description of Services

Makini Datalabs provides data engineering, analytics, and data intelligence products including but not limited to Rekodipesa, DataSense, and FlowPipe. We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice.

3. Eligibility

You must be at least 18 years old and legally capable of entering into contracts in your jurisdiction to use our services. By using our services, you represent that you meet these requirements.

4. User Responsibilities

You agree to:
  • checkProvide accurate and complete information when registering or contacting us
  • checkKeep your account credentials secure and confidential
  • checkNot use our services for any unlawful, fraudulent, or harmful purpose
  • checkNot attempt to reverse-engineer, scrape, or disrupt our systems
  • checkComply with all applicable local, national, and international laws

5. Intellectual Property

All content, code, designs, trademarks, and data models on our platforms are the exclusive property of Makini Datalabs Ltd or its licensors. Nothing in these Terms transfers any intellectual property rights to you.

6. Data and Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. We take data handling seriously — it is the core of our business.

7. Limitation of Liability

To the maximum extent permitted by law, Makini Datalabs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability in any matter shall not exceed the amount you paid us in the 12 months preceding the claim.

8. Indemnification

You agree to indemnify and hold harmless Makini Datalabs, its directors, employees, and partners from any claims, damages, or expenses (including legal fees) arising from your violation of these Terms or your use of our services.

9. Termination

We reserve the right to suspend or terminate your access to our services at any time if we believe you have violated these Terms. Upon termination, your right to use our services ceases immediately.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Tanzania. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dar es Salaam, Tanzania.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of significant changes by posting a notice on our website or contacting you directly. Continued use of our services after changes constitutes acceptance.

12. Contact

For any questions about these Terms, contact us at hello@makinidatalabs.com.

© 2026 Makini Datalabs Ltd. All rights reserved.